Frequently Asked Questions
Invalid login: the system doesn’t recognise me
The system tells me my password is wrong but when I click ‘forgot my password’ it tells me that there is no registered user for that email. What am I doing wrong?
Often this error message is caused by using an email address different to the one used to register. If you have more than one email address, check the confirmation message you received when you registered.
I have tried to log in but the system tells me my log in is invalid even though I’m using the same log in and password as last season.
Each year is a new competition and tippers need to register each time. You will be issued with a new Tipper ID even if you register with the same email and use the same password as last year.
Tipping closed too early
The round closed off at 6.10pm, yet at 6pm I couldn’t enter my tips.
Note that the times shown on your tipping screen are Eastern Standard Time, which is 30 minutes ahead of SA time. Please have your tips in 90 minutes before the start of the first game of the round (taking into account the time zone difference). In the above example the Round actually closed at 5.40pm.
Can I enter more than once?
No. The number of tippers in limited so to be fair to readers who wish to join the competition entries are resticted to one per tipper. More than one tipper can be registered from the same email address (eg. family members).
Split rounds: How can I change my tips this week as I had to fill in all tips last week for half the round and now I can’t readjust my tips for the games this weekend?
Tipping closes 90 minutes before the first game of each round. Unfortunately with split rounds that means tippers needed to enter their tips a week out from some of the games.
You can change your tips at any time up until the 90 minute cut-off.
Incorrect email entered when registering
I have entered my email address incorrectly and can’t login to put in my footy tips, how do I change this?
You can log in using either your Tipper ID or the incorrect email address. Once you are logged in, hover your mouse over the “My Details” menu and then select “Update details”. From there you can correct your email address.